FAQ

Every day help for our
customers

At Doodhiya, we bring fresh, pure, and chemical-free dairy products straight from our farm to your home every single day. Our commitment is to provide healthy, authentic, and traditionally crafted milk and dairy, ensuring your family enjoys the best—day after day.

  • Freshness
  • Purity
  • Trust
  • Care

If you need more help

For any queries or assistance, our team is just a call or message away. Contact us anytime—we’re happy to help you!

About Our Service

We currently deliver in Delhi. However, we are open to partnerships in other cities. If you are interested, please contact us.

  • Milk is delivered early morning for maximum freshness. Other dairy products can be ordered and delivered throughout the day.

Yes, we deliver every day, including Sundays. Exceptions include national holidays or unavoidable situations like natural calamities.

Delivery charges vary based on the product and will be shown at checkout. Some items may have free delivery offers.

Product Quality

Yes. All our products are 100% preservative-free and delivered fresh.

We supply raw farm-fresh milk. If pasteurized milk is introduced in the future, customers will be informed.

We source from our own farms and partner farms. Every batch is quality-tested and approved before delivery.

Packaging depends on the product — we use only food-grade safe glass bottles, pouches, or containers.

Milk is delivered early morning directly from the farm. Other dairy products are kept at optimal temperature until they reach you.

Ordering & Subscription

You can subscribe via our website, WhatsApp, or phone — whichever is convenient for you.

Yes. Subscriptions can be paused or rescheduled easily.

For milk, we offer a one-time sample before subscription. Other products can be purchased anytime without a subscription.

No, but products come in predefined sizes and quantities.

Yes, for select products.

Payments & Refunds

We accept online payments and cash on delivery. Subscription payments must be done in advance.

It depends on the subscription and product — daily, monthly, or prepaid wallet-style.

We provide a one-time free sample before subscription. If still unsatisfied, a partial refund is offered based on days remaining. Subscription fees are non-refundable if cancelled mid-way but are carried forward for future use.

Products

We deliver curd, paneer, desi ghee, and more. New products are added regularly.

Currently, we do not offer sweets, but we do provide fresh khoya for homemade sweets.

Our Values

Yes. We use food-grade safe packaging and encourage sustainable practices.

Yes. We work closely with local farmers and doodhiyas, staying true to our name.